Testimonials 2017

Great customer service representative with quick response time.

Australia, 1st May 2017

Very satisfied.

United Kingdom, 1st May 2017

Quick and easy service thanks.

United Kingdom, 1st May 2017

Keep up the good job.

United Kingdom, 1st May 2017

Great customer service representative with quick response time.

United States of America, 1st May 2017

Very satisfied! Even more thrilled that I received the results earlier than expected!

Canada, 4th November 2017

Thank you for fast results and excellent communication!

United States of America, 8th November 2017

The service was beyond my expectations, thank you!

South Africa, 16th December 2017

Results were very quick from the time of delivery to the lab. It only took 5 days and that was over the Christmas holidays!

Canada, 24th December 2017

Testimonials 2016

Great work. Keep up the excellent customer service people love dealing with kind courteous & respectful people.

Australia, 01st April 2016

The most friendliness professional & very helpful staff from start to finish. Highly recommend this fantastic company.

Australia, 09th September 2016

You guys are very professional supportive and efficient despite being affordable. It's not a nice feeling waiting on these kind of results  but the whole process went under way smoothly and quickly. Can't thank you enough.

Australia, 11th March 2016

Very professional and supportive throughout the process. Results came days sooner than expected. I would recommend to anyone.

Australia, 16th March 2016

I spoke to Alicia and Gardrina (not sure in the spelling) and they were very helpful. Made my process much easier, with their support. Thank you for your support.

Australia, 22nd September 2016

Customer service officer Caitlyn was very informative and helpful. Very happy with the service. I would recommend to anyone wishing to have a DNA test done. Thank you.

Australia, 9th February 2016
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It was an easy process. I called up to ask about the test & to buy. The staff were very friendly & helpful.

Australia, 9th February 2016

I found the whole process very easy. The people I spoke with on the phone were very helpful and understanding. Thank you for your help. I would be happy to recommend you too my friends if needed.

Australia, 9th February 2016

All went very well but most appreciated was the actual acknowledgement that you had received the samples. Thanks.

New Zealand, 15th April 2016

I found dealing with your service to be easy and totally professional. The results although not what we expected were sent in the timeframe quoted. I thank you all.

Australia, 9th March 2016

I can not praise your staff highly enough and would recommend your service to everyone.

United Kingdom, 21st April 2016

Testimonials 2015

Very happy with all aspects of service.

Australia, 10th January 2015

emphasize the good understanding and how quickly they were delivered the results very good service reliable and secure.

Ecuador, 07 January 2015

Very happy with the service I received Thanks very much

Australia, 12th January 2015

the support staff where amazing could not have been more helpful.

Australia, 11th January 2015

Thank you for the easy no -fuss instructions / directions and the option of using a handkerchief as an alternative material.

United States, 9th January 2015

Was happy with service level but did pay for 3 day result. Sample delivered Monday 5th Jan results received Sun 11 Jan. Slightly longer than anticipated but amazed to get results on a Sunday. Had set my mind to waiting another day. So well done there.

New Zealand, 11th January 2015

merci pour le lien de parente nous somme trait heureux

France, 10th January 2015

rien a dire parfait et operationel !

France, 11th January 2015

I found every staff member I spoke to very professional and easy to speak with

Canada, 9th January 2015

Completely satisfied with results

United Kingdom, 8th January 2015

I was very pleased with this company for this service. I had to speak to customer service a few times and they were very professional and efficient with answering all my questions. I was also extremely impressed with the quick turn- around time from the time the sample was tested and the results sent to me. I was given an expected date of arrival and the results came on that date. I was very pleased !! Good job !!!I would certainly use this company again and I would highly recommend this company to others!!

Canada, 5th January 2015

Results were fast thanks.

Switzerland, 3rd January 2015

good work

New Zealand, 1st January 2015

J'étais dans une situation difficile et il me fallait trouver un laboratoire pour effectuer un test de paternité. J'ai choisi EasyDNA et je ne le regrette pas ! Un service de haute qualité : des personnes à l'écoute, disponibles, gentilles et réactives. Contact par mail ou par téléphone. Les délais indiqués sont très fiables : j'ai reçu le kit en 2 jours ouvrés et les résultats en 4 jours ouvrés. C'est un nouveau départ grâce à EasyDNA. Merci ! Et je recommande fortement.

Belgium, 15th January 2015

Very happy with the service I received Thanks very much

Australia, 12th January 2015

the personal interest and attention from the staff I spoke to on the phone including the call back from the geneticist was fantastic. Really appreciated the professional friendly and personal approach of staff.

Australia, 16th January 2015
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I liked the quick responds from the company. And I also like how they email the results too. Its got all the info I needed and paying £99 I think is a very good price

United Kingdom, 15th January 2015

Keine Anmerkungen. Ich bin vollkommen zufrieden.

Germany, 15th January 2015

Personnes du service clientèle disponibles, gentilles, à l'écoute et réactives. Délai de livraion et de résultats rapides. MERCI EasyDNA !

France, 15th January 2015

Very good service and professional consultancy

New Zealand, 18th January 2015

Easy to communicate with  all questions answered fast.

Australia, 20th January 2015

just like to say thankyou for your help and a very professional service I couldn't have been any more satisfied with the service you provided for me  test kit was sent out prompt and lady I spoke to on phone was very informative

United Kingdom, 21st January 2015

j'ai rien a dire que c'est extra ordinaire votre travail

Belgium, 19th January 2015

Results came quicker than stated which was good.

United Kingdom, 19th January 2015

Thank you kindly. You have solved a 14 year long mystery for us.

New Zealand, 21st January 2015

Great service   prompt and efficient

United Kingdom, 17th January 2015

Very good service thank you.

Belgium, 21st January 2015

Pleased with the service very quick and officiant! I appreciated the email stating that my samples had been received.

United Kingdom, 23rd January 2015

Thank you so much

New Zealand, 22nd January 2015

Great! Even though results were heartbreaking you offer a fast trustworthy and professional service. I will definitely be recommending easydna to others:) I would like to know in more detail how the DNA is abstraced from the swabs and interrupted though. If there were more info on this it would have helped me to believe the results easier and feel like they were 100% accurate. Thanks though. Great!

New Zealand, 22nd January 2015

Thank you

United Kingdom, 23rd January 2015

Great service prompt and efficient

United Kingdom, 22nd January 2015

Testimonials 2014

"Firstly thank you to you all for the service provided in getting my DNA testing underway. You make a good team.

Secondly, thank you again for the swift response in finalizing my results. You don't know how much time and effort had been put into getting this arrangement into place as it was ongoing for almost a year and to have it all sorted within 2 weeks is just awesome and therefore I can't take you enough for your service, much appreciated, in fact the great results brought tears over the phone when I contacted my aunt to give her the good news.

Thank you again for your time and May the Good Lord richly bless you all."

Australia & New Zealand, 25th June 2014

"Thank You Erin, Michelle & Sonya in your professional manner in which you conducted this case. The result comes to no surprise to me as I could 100% guarantee the biological relationship with father & child.. Its a shame that the client decided to take this unnecessary approach in the first place after 9.5 yrs to try and delay paying Child Support & the arrears that they are trying to recover from him..& its sad to know that people take these measures!

All the same I appreciate your wonderful support & understanding throughout this case."

Australia & New Zealand, 29th May 2014

"Thanks so much for sending me the test result. I am very impressed with your prompt process. Thanks again for your time."

Australia & New Zealand, 24th April 2014

"Thank you very much for the professional manner in which you have conducted the tests I had requested. The manner in which this delicate situation has been handle by your organisation has been second to none."

Australia & New Zealand, 23rd April 2014

"You guys are doing a good job I must say. U helped me a lot. I am a witness to that."

South Africa, 29th January 2014

pour une réponse rapide, clair et efficace Pour la grossesse de mon premier enfant, j'avais besoin d'un laboratoire pour un test de paternité pré-natal, après plusieurs semaines de recherches, j'ai trouvé les coordonnées d'EasyDNA. La personne que nous avons eu au téléphone à su répondre à toutes nos questions, de plus, elle parlait français et tous les documents à leurs faire parvenir était en français, donc une vrai faciliter pour ce test auquel il est difficile de s'y préparer et de préparer le père présumé. Ils m'ont aussi conseillé sur les différentes démarches et en l'occurrence communiquer une adresse pour la prise de sang. Lorsque je me lançais dans cette aventure, j'avais de gros doute sur le sérieux des laboratoires de ce type mais aujourd'hui, vu le délai de réponse, la fiabilité du résultat, et enfin avoir réponse à un gros problème, ça n'a pas de prix. Merci encore pour tout EasyDNA

France, 28th November 2014

Grace à vous, le doute fut levé sur ma filiation, j'ai retrouvé mes deux demi frères qui ne savaient meme pas que j'existais...Grace à votre laboratoire j'ai retrouvé ma vraie place dans la vie de grande soeur! MERCI

France, 22nd November 2014
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Assez satisfaisant et clair dans les explications. Merci beaucoup pour tout

France, 10th November 2014

Très bon service rapide et bien documenté. Merci

France, 7th November 2014

Services sérieux

France, 3rd November 2014

ce sont des commentaires positifs. respect des delais. je suis tres satisfait

France, 26th December 2014

Ich kann Sie nun weiter empfehlen!

Switzerland, 25th December 2014

Je suis très satisfait de vos prestations. Je souhaite néanmoins être recontacté par un de vos collaborateurs étant donné que je ne maîtrise pas le vocabulaire scientifique. Je vous remercie du service qui m'a été apporté.

France , 29th December 2014

Testimonials 2011

"Services were all five star."


Australia, 9th February 2011

"My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances."


Canada, 3rd March 2011

"Thank you so much for getting back to us in such a timely manner.  This takes off so much pressure and allows them to move on as a family.  Again thank you."


Canada, 11th March 2011

"I was very impressed with the whole process and glad to know there is something available at such a reasonable price for people to access."


Canada, 11th March 2011

"Thank you, I am very impressed with your efficiency, as you can imagine my clients are very anxious."


Australia, 15th March 2011

"Thanks so much for the final result. Now I can put to rest any thought contrary to the results.

I will be very happy to recomment easyDNA in the future should any of my friends or co-workers require such services.

Kind regards"


Australia, 5th April 2011

"Awesome customer service! thanks for a great service."


Australia & New Zealand, 13th April 2011

"Thank you Vee you have been very helpful :)"


Australia & New Zealand, 13th April 2011

"Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )

Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuin concern for your clients. Again, BRAVO !!!"


USA, 26th April 2011

"Thank you for your quick response and excellent service. It is appreciated Have a great week"

New Zealand, 26th April 2011

"Thanks for excellent client service by your company"

Haiti, 29th April 2011

"I just wanted to write you a note to tell you thank you for all of your patience, understanding and kindness..

  ...I was reading over the correspondence between us this past few months and I took note of how well you handled my repetitive questions, and rambling.   You handled them with professionalism and dignity.

I’m sure you have to deal with a lot of people on a daily basses with regard to this type of ‘sensitive’ matter. but I wanted to say thank you! You have been fantastic.  I honestly cant say thank you enough. for the time and care you took with me!"

Canada, 13th May 2011

"A life changing email for a group of people.

Thankyou so much."

Canada, 16th May 2011

"Thank you very much & keep up the good work!"

South Africa, 20th May 2011
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"you made it so easy very professional many thanks."

Australia & New Zealand, 20th May 2011

"Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test."

South Africa, 10th June 2011

"Hi Team, A big thank you to everyone for doing the DNA test.  This has made my life an easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work."

New Zealand, 22nd June 2011

"thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador."

South Africa, 25th June 2011

"It was my first experience, and with people willing to help u understand is great, so great overall service, thanks."

Australia & New Zealand, 29th June 2011

"Results came through sooner than expected. Thank you for helping me find my family."


Australia & New Zealand, 12th July 2011

"I appreciate very much, excellent service.  Best Regards"


New Zealand, 21st July 2011

"Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient."

South Africa, 23rd August 2011

"I have been pleasantly surprised with the high standard of professionalism and prompt communication. My concerns seemed to be important and my case was dealt with sensitively. Even when I called the Auckland office, they were informatuve, friendly and re assured me (Was a difficult time for me).

easyDNA is one of the few customer focussed business' left. Kudos I would recommend your services to anyone needing them :)

Thank you very very much"

New Zealand, 02nd September 2011

"Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers."

South Africa, 05th September 2011

"Excellent customer service. All my questions were answered very promptly and clearly. Thank you very much."


Australia & New Zealand, 22nd September 2011

"What an awesome company!

Thanks again so very much! I really appreciate it! Have a great day!"

Australia, 04th October 2011

"I was afraid my citizenship application could be delayed because of the DNA test, but  easyDNA has really exceeded my expectations!"

Australia, 06th November 2011

Testimonials 2010

"I would like to take this opportunity to thank you for your time and prompt response."

Ireland, 19th January 2010

"I cannot thank you enough for your understanding and efficient professional communication, you have been great to deal with. You are certainly a credit to the profession you are in and have a great insight into the sensitive nature of the test."

Australia, 19th January 2010

"Its a relief and I'm so happy with your professional service your a credit to the industry."

Ireland, 4th February 2010

"I am deeply grateful. The result is well worth the money spent. I won't take up your time with all the reasons why I had doubts.  I was not the only one who had doubts. I have loved all three sons equally but this one has been the closest throughout our lives.  Of them all he has been the most responsive and the most receptive to whatever teaching I have been able to give. If the results had gone the other way I have no idea how I would have coped - probably gone mad. So you can rest assured that your work is profoundly beneficial.

I am deeply grateful for the way you have dealt with this matter which allows me to really enjoy whatever years I have got left. It also lets me feel able to commit to his children, my grandchildren. It also inclines me to trust that my wife of those days did nothing to delude me about the other two sons and grandchildren from them. Please believe in the immense value of the work you do and in the sensitive and responsible approach that you bring to the task."

Australia, 5th February 2010

"Thank you for your email. Thank your company for the services you have provided for me and our family! I can not sing your praises enough! What an excellent company to deal with! Thank you once again for emailing me so early and putting all our minds at rest!"

United Kingdom, 23rd February 2010

"I would like to thank you for the manner in which you addressed my request and how easy the process was. Although confused by the initial results, Kathy and Andrew, the director, were very helpful in their response and the further testing that showed my fraternal twin and I were in fact born of the same father. Thanks again for the wonderful service I received."

USA, 9th March 2010

"Thank  you guys, At last ......I am relieved now ! Now I can do everything for my kid without taking a second thought! Please keep up the good work! Cheers."

South Africa, 18th March 2010

"Thank you so much for your help. The best money I have ever spent. You have provided a wonderful service and hopefully I will never need you again!"

Australia, 2nd April 2010

"I thank you for your email, although it is not the result I wanted to hear I sincerely thank you for the certainty we now have."

New Zealand, 7th May 2010

"My experience with easyDNA was great all my questions were answered very quickly with information that was very valuable. I felt safe ordering the test on line and the results were easy to understand, I got a very good result for the difficult tests I needed. I would strongly recommend them to anyone."

Australia, 15th May 2010
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"Thank you for the results.  Even though we are very surprised by them and not what we expected, it's good to know the truth once and for all."

Canada, 22nd June 2010

"What a great Service, Thank you sooo much for getting back to us so quick and letting us know... Very Happy Customer..."

Australia, 13th August 2010

"easyDNA, I just wanna say thank you for everything. Good job and God bless."

New Zealand, 27th August 2010

"Many thanks for all your help and support"

United Kingdom, 3rd September 2010

"Its been a little while since I received my DNA results, however, even thou it wasn't the outcome I may of wanted, I'm very grateful for all the support via telephone and email. Many thanks for every thing and your company will be recommended to others."

Canada, 16th September 2010

"Thank you very much.......you made my day and my year!"

Canada, 22nd September 2010

"Many, many thanks for your assistance and high standards of professionalism and constant updates. You have helped us more than you will ever know!"

South Africa, 18th October 2010

"Thank you for the results. Delighted they were processed so quickly and that they are brothers.  That’s after years of wondering - this should have been done years ago."

Ireland, 26th October 2010

"Thanks for the prompt response."

South Africa, 1st December 2010

"Dear easyDNA, I received the DNA result you posted to me and I have read and understand it. I thank your company very much for your quick response during the course of the test. Looking forward to do more business with you, thanks."

South Africa, 2nd December 2010

Testimonials 2009

"Thanks very much for all you've done."

Australia, 7th January 2009

"I am very appreciated for your excellent service and wishing you a healthy ,happy , prosperous year , young and beatiful for ever"

Australia, 27th April 2009

"Thank you for getting the report back to me so quick. I really appreciate the extra effort and thank you for you best wishes."

Australia, 2nd May 2009

"Now thing's have settled down a little with me finding my biological father I would like to thank you so very very much for everything you have done to help us throughout our DNA testing process. We couldn't of asked for a better service and we so appreciate everything you have done.

It has taken 16 long years of searching for my dad and now we've found each other we are looking forward to catching up on all the lost years & already we are very bonded & have contact every day :) Mandy as far as I'm concerned your a gem & keep up the great service that you have provided for us. Brilliant!

Thank you so much again & all the very best to you :)"

Australia, 28th May 2009

"I just want to Thank You! you have made this extremely hard and difficult situation very easy and uncomplicated. Thank you once again."

New Zealand, 9th June 2009

"I just wanted to say a quick thank you to all involved for an effortless and smooth service I have received from the team. I expected things to be more complicated than they were and I'm glad I chose easyDNA for handling my case with speed and clear polite communication. Thank you!"

United Kingdom, 11th June 2009

"Thanks for you prompt results"

United Kingdom, 15th September 2009
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"Thank you so very much for your prompt reply to my enquiry. Our circumstances have been very tragic, and it has taken me quite some time to get my head around the full implications of this DNA result. Thank you again, the assistance you and EasyDNA have provided to my family has been invaluable, and we are so very grateful."

Australia, 21st September 2009

"I have to say a very big thank-you to you guys for your sensitivity and level of service. Yes, we had received the results and they have finally put to rest any doubts so that we can all move forward now and love this little girl unreservedly."

Australia, 25th September 2009

"Thank you so much for providing peace of mind for us.  We are overwhelmed and overjoyed at this news!  What a wonderful service you have provided to this family. Thank you, thank you, thank you!"

Canada, 15th October 2009

"Thank you Mandy and to easyDNA, for getting the results through so quickly!"

Australia, 27th October 2009

"Thank you for the email and the time you spent to listen & talk to me. Not being able to talk to anyone has been very hard and depressing, I really appreciate it. Thank you so much."

Australia, 3rd November 2009

"Many thanks for you email.  I can confirm that I received the results of the DNA twin test and that I was very pleased with the service that you provided."

United Kingdom, 11th November 2009